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SHIPPING AND RETURNS

Please note the difference between our UPS and US Mail addresses.

Physical Address (Shipping)


*This address is for all freight shipments including FEDEX, UPS, DHL, DB Schenker, etc.
DO NOT send anything via the U.S. Postal Service to this address*

Precision Turbo and Engine
616A South Main Street
Hebron, IN 46341

Mailing Address


*All letters and packages sent via U.S. Mail MUST be sent to this P.O. Box address. The U.S. Postal Service will only deliver to this address*

Precision Turbo and Engine
PO Box 425
Hebron, IN 46341


Product Return Form


PRECISION TURBO RETURN POLICY


Returns for credit or exchange are allowable up to 30 days after date of shipment, and only with a valid Return Goods Authorization (RGA) number. A 25% restocking fee may apply.

Product must be in new, resalable condition and returned at the customer's expense freight prepaid. All claims for shipping damage must be placed with the carrier.

For all products being sent to Precision Turbo and Engine for credit, exchange, warranty, or service, you will need to call us at (219) 996-7832 to receive a Return Goods Authorization (RGA) number. In addition, you will need to download this form, fill it out, and return it with the product in question. Be sure to include the RGA number that you receive from us on this form.

If you send in a turbocharger for service, please note that after we have contacted you with an estimate on the repair, you will have 30 days to make arrangements for the repair or return shipping on the product. If payment is not completed in full for either the repair or the return shipping, the product will become property of Precision Turbo and Engine.


PRECISION TURBO WARRANTY


Each Precision Turbo brand turbocharger is warranted to be free from manufacturer's defects for a Period of 12 months or 12,000 miles, whichever occurs first, from date of original invoice. Manufacturer's Warranty otherwise applies. Seller expressly disclaims all implied warranties of merchantability and/or fitness for a particular purpose.

Precision Turbo will repair or replace at its discretion any precision turbo branded product that proves defective in material or workmanship under normal installation, use and service. In the case of any warranty claim with regards to defects in material or workmanship, the product in question should be returned freight prepaid to the address shown above.

This warranty does not cover damage or failure of components due to normal wear and tear. There is no warranty on any parts used in race applications or on products that have been physically altered, improperly installed or not maintained. Seller's warranty is in lieu of all other warranties, express or implied.